MFA and Security Prompts: Best Practices for Reliable SinglePoint Access
Multi-factor authentication (MFA) improves security, but it also introduces new failure points: device time drift, blocked prompts, and interrupted sessions. These best practices reduce friction without reducing security.
Keep device time accurate
Enable automatic date/time on phones and desktops. Token validation can fail if clocks drift.
Use a stable browser session
- Avoid switching devices mid-login.
- Finish the full flow in one browser tab/window.
- Don’t clear cookies during the sign-in process.
Allow the prompt to complete
If a prompt opens in a new window, ensure pop-ups are allowed. If your organization uses security tooling, confirm it doesn’t block authentication redirects.
Know when it’s not MFA
If MFA succeeds but accounts or features are missing, the issue is likely authorization-related. See Authorization.